Privacy Policy
Your Privacy Matters
At CyberITEX Security Solutions, we take privacy and data protection seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
1. Information We Collect
Personal Data
We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, or in connection with other activities, services, features or resources we make available on our site. You may be asked for, as appropriate:
- Name and contact information, including email address, mailing address, and phone number
- Billing information, including credit card details and billing address
- Account credentials, such as usernames and passwords
- Business information, when you engage our services for your company
Non-Personal Data
We may also collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include:
- Browser name and type
- Technical information about your device and internet connection
- IP address and location data
- Usage patterns and preferences
2. How We Use Your Information
CyberITEX may collect and use your personal information for the following purposes:
To Provide Services
We may use information to provide you with the requested cybersecurity services, process payments, set up and maintain your account, and ensure the proper functioning of our services.
To Improve Our Services
We may use feedback and usage information to improve our website, products, and services, conduct research, and enhance the user experience.
To Communicate
We may use your information to send you service updates, respond to inquiries, provide customer support, and deliver marketing communications you've opted to receive.
To Protect Our Services
We may use information to detect, prevent, and address technical issues, fraud, and other harmful activities to ensure the security of our services and users.
3. Information Sharing and Disclosure
We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers.
We may disclose your personal information in the following situations:
- With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
- For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- To Comply with Laws: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.
- To Protect Rights: We may disclose your information to protect our rights, privacy, safety, or property, and/or that of our clients or others.
4. Cookies and Tracking Technologies
Our website may use "cookies" to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.
Types of Cookies We Use
- Essential Cookies: Necessary for the operation of our website and services
- Analytics Cookies: To understand how visitors use our website
- Functionality Cookies: To remember your preferences and settings
- Marketing Cookies: To deliver more relevant advertisements and track campaign performance
5. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
Our Security Measures Include:
- Encryption of sensitive information in transit and at rest
- Regular security assessments and penetration testing
- Access controls and authentication mechanisms
- Regular security training for employees
- Physical security measures at our facilities
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
Access and Portability
The right to access the personal information we have about you and request a copy of your data in a structured, commonly used format.
Correction
The right to request that we correct any inaccurate or incomplete personal information we hold about you.
Deletion
The right to request the deletion of your personal information when it is no longer needed for legitimate purposes.
Objection
The right to object to our processing of your personal information for direct marketing purposes or based on our legitimate interests.
To exercise any of these rights, please contact us using our contact page. We will respond to your request within the timeframe required by applicable law.