Cookie Policy

Introduction

This Cookie Policy explains how CyberITEX ("we", "us", or "our") uses cookies and similar technologies on our website. This policy is designed to help you understand what cookies are, how we use them, and the choices you have regarding their use.

This policy was last updated on March 14, 2025.

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners. Cookies can be "persistent" or "session" cookies.

Persistent cookies remain on your device after you close your browser until they expire or are deleted. Session cookies are deleted from your device once you close your browser.

Types of Cookies We Use

We use a limited number of cookies on our website:

• Essential Cookies: We use a single cookie (CyberITEX-JWT) which is necessary for authentication and security purposes. This cookie helps us maintain your secure session when logged into our client portal.
• Analytics Cookies: We use Google Analytics to understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website structure and content.

Specific Cookies We Use

Here are the specific cookies used on our website:

Third-Party Cookies

We use Google Analytics, which sets cookies to collect information about how visitors use our site. Google Analytics sets several cookies, including _ga, _gid, and _gat, to collect anonymous information about:

• How visitors use our website
• The number of visitors to the site
• Where visitors have come to the site from
• The pages they visited

This information helps us improve our website and your browsing experience. Google Analytics does not identify individual users or associate your IP address with any other data held by Google.

Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. However, restricting cookies may impact your experience of our website and may prevent you from using certain features, particularly those related to authentication and security.

When you first visit our website, you will see a cookie banner requesting your consent for non-essential cookies. You can change your preferences at any time by clicking "Cookie Settings" in our website footer.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Cookies and Our Security Services

As a managed security service provider (MSSP), we take security very seriously. Our CyberITEX-JWT cookie is essential for:

• Maintaining secure authentication sessions for access to our client portal
• Protecting your account from unauthorized access
• Ensuring the security of sensitive information shared through our platform

Important Note: Disabling this cookie will prevent you from accessing our client portal and using our security services effectively. This cookie is critical for maintaining secure sessions and protecting your information.

Changes to This Cookie Policy

We may update our Cookie Policy from time to time. We will notify you of any changes by posting the new Cookie Policy on this page and updating the "last updated" date at the top of this policy.

You are advised to review this Cookie Policy periodically for any changes. Changes to this Cookie Policy are effective when they are posted on this page.

Contact Us

If you have any questions about our Cookie Policy, please contact us: