Troubleshooting
Practical solutions to specific IT problems and error messages.
BitLocker Key Not Found in Entra ID
What to do when a BitLocker recovery key is not backed up to Microsoft Entra ID. Covers finding keys in alternative locations, forcing a backup, and preventing the issue.
6 min readMar 29, 2026BitLocker, Microsoft Entra ID, Recovery Key, Windows 11, Troubleshooting
MFA Prompt Loop in Microsoft 365 — How to Fix
Fix the MFA prompt loop where Microsoft 365 keeps asking for multi-factor authentication repeatedly without granting access. Covers token issues, Conditional Access conflicts, and browser problems.
6 min readMar 29, 2026MFA, Microsoft 365, Troubleshooting, Microsoft Entra ID, Conditional Access
Outlook Won't Connect After Migration
Fix Outlook connectivity issues after migrating mailboxes between Office 365 tenants. Covers Autodiscover, profile recreation, credential clearing, and DNS verification.
5 min readMar 29, 2026Outlook, Exchange Online, Migration, Microsoft 365
Windows 11 Cannot Join Domain — How to Fix
Fix common issues preventing a Windows 11 PC from joining an Active Directory domain, including DNS, secure channel, and account limit errors.
6 min readMar 29, 2026Windows 11, Active Directory, Domain Join, DNS, Troubleshooting