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Remote IT Support · Akron, OH
CyberITEX serves small businesses across Akron and Summit County — downtown, the University of Akron area, and out through the Cuyahoga Valley. We have no Akron office. We deliver $79 per 30-minute remote sessions.
Same-business-hour response
Reach a CyberITEX tech in minutes during business hours, within an hour after-hours.
Encrypted CyberDesk
End-to-end encrypted remote sessions. You watch every action on your screen.
No truck rolls, no minimums
$79 per 30-minute session. Managed-IT retainers available for ongoing support.
Akron is the historic rubber capital and has reinvented itself as the polymer and advanced-materials hub (Goodyear HQ, Bridgestone Americas R&D, plus a long polymer-supplier tail through the University of Akron Polymer Science program). Healthcare across Akron Children's and Summa adds HIPAA-heavy work. Pain points: polymer and chemical firms need vendor-DD; manufacturing suppliers need TISAX/CMMC; healthcare needs HIPAA.
Northeast Ohio MSP rates run $105 to $155 per hour. Our $79 per 30-minute session has no minimum, no trip charge.
The same service catalog as our managed-IT clients, scoped per session or per month for Akron-area businesses and individuals.
$79 / 30-min remote sessions for one-off problems.
Monthly retainer with monitoring, helpdesk, and patching.
SPF / DKIM / DMARC, anti-phishing, mailbox protection.
Endpoint protection, VPN, MFA, vulnerability scans.
SOC 2, ISO 27001, NIST, HIPAA, PCI controls and evidence.
Remote fixes for slow PCs, malware, errors, configs.
Yes. Specialty-chemical and polymer firms get vendor-DD asks from large industrial customers. We deploy and document the controls.
Local programs, regulators, and reference material we send our Akron-area clients to.
Remote IT for Columbus SMBs across insurance, fintech, and healthcare. $79 per 30-min remote session. No truck rolls.
Remote IT for Toledo businesses. Glass manufacturing, healthcare, and logistics. $79 per 30-min.
Remote IT for Dayton businesses. Aerospace, defense, and healthcare. $79 per 30-min remote session.
Tell us what is broken or what you want managed and a CyberITEX technician will respond fast. $79 per 30-minute session. No contract required.