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Remote IT Support · Jacksonville, FL
CyberITEX serves small businesses across Jacksonville and Northeast Florida — downtown, the Beaches, the Westside, and on out through Duval and St. Johns counties. We have no Jacksonville office. We deliver $79 per 30-minute remote sessions.
Same-business-hour response
Reach a CyberITEX tech in minutes during business hours, within an hour after-hours.
Encrypted CyberDesk
End-to-end encrypted remote sessions. You watch every action on your screen.
No truck rolls, no minimums
$79 per 30-minute session. Managed-IT retainers available for ongoing support.
Jacksonville hosts a deep financial-services cluster (Bank of America, JPMorgan, Fidelity National Financial, FIS), the largest naval presence on the East Coast (NAS Jacksonville, Mayport), a major logistics center (Port of Jacksonville, CSX Transportation HQ), and a healthcare delivery system across Mayo Clinic Jacksonville, Baptist Health, and UF Health. Pain points: financial firms need PCI and SOC 2; defense / naval suppliers need CMMC; healthcare needs HIPAA-aware IT.
Jacksonville MSP rates run $115 to $165 per hour. Our $79 per 30-minute session has no minimum, no trip charge.
The same service catalog as our managed-IT clients, scoped per session or per month for Jacksonville-area businesses and individuals.
$79 / 30-min remote sessions for one-off problems.
Monthly retainer with monitoring, helpdesk, and patching.
SPF / DKIM / DMARC, anti-phishing, mailbox protection.
Endpoint protection, VPN, MFA, vulnerability scans.
SOC 2, ISO 27001, NIST, HIPAA, PCI controls and evidence.
Remote fixes for slow PCs, malware, errors, configs.
Yes. Naval-systems suppliers face the standard CMMC and DFARS expectations. We help reach Level 1 or Level 2 readiness.
Local programs, regulators, and reference material we send our Jacksonville-area clients to.
Remote IT help for Tampa Bay businesses from $79 per 30-min session. HIPAA-aware support for clinics, hardened Microsoft 365 for finance offices, no truck rolls.
Remote IT support for Orlando and Central Florida businesses from $79 per 30-min session. Hospitality, simulation, and defense-aware. No trip fees, same-day help.
Remote IT for Miami SMBs across finance, hospitality, and Latin-America trade. $79 per 30-min remote session. No truck rolls.
Tell us what is broken or what you want managed and a CyberITEX technician will respond fast. $79 per 30-minute session. No contract required.