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Remote IT Support · Montana
CyberITEX delivers remote-first IT support to small businesses across all of Montana — from Billings, Missoula, Bozeman, Great Falls, and Helena to rural communities throughout the state. We have no Montana office. Remote-first IT solves a problem unique to Montana: getting qualified IT support across the state's enormous geography without prohibitive travel charges.
Same-business-hour response
Reach a CyberITEX tech in minutes during business hours, within an hour after-hours.
Encrypted CyberDesk
End-to-end encrypted remote sessions. You watch every action on your screen.
No truck rolls, no minimums
$79 per 30-minute session. Managed-IT retainers available for ongoing support.
Covering all major metros including Billings, Missoula, Great Falls, Bozeman, Helena and the smaller cities and towns in between.
Montana has roughly 130,000 small businesses across a notably small-business-driven economy. Tourism around Yellowstone and Glacier National Parks, agriculture and ranching, oil and gas in eastern Montana, a growing tech presence in Bozeman and Missoula, and healthcare across the state cover the major industries. The IT pain points unique to Montana: vast geography makes on-site IT travel prohibitive, qualified IT staff are concentrated in a handful of cities, and a real ag-tech and remote-work tech wave has reached Bozeman and Missoula. Remote-first IT works perfectly for this geography.
Montana MSP rates run $115 to $160 per hour with hour minimums and steep travel charges across the state. Our $79 per 30-minute session has no minimum, no travel charge, and our Mountain business hours cover Montana fully.
The full CyberITEX service catalog, scoped per session or per month for Montana-area businesses and individuals.
$79 / 30-min remote sessions for one-off problems.
Monthly retainer with monitoring, helpdesk, and patching.
SPF / DKIM / DMARC, anti-phishing, mailbox protection.
Endpoint protection, VPN, MFA, vulnerability scans.
SOC 2, ISO 27001, NIST, HIPAA, PCI controls and evidence.
Remote fixes for slow PCs, malware, errors, configs.
Yes. The model is remote-first end-to-end. As long as the device has a usable internet connection, distance has no effect on the rate or response time. Most Montana businesses we support are in Bozeman, Missoula, Billings, or rural areas with no local IT options.
Yes. Both cities have produced a real wave of SaaS and outdoor-tech startups. We support SOC 2 prep, M365 / Google Workspace hardening, and the standard SaaS-startup IT stack.
State-level programs, regulators, and reference material we send our Montana clients to.
Tell us what is broken or what you want managed and a CyberITEX technician will respond fast. $79 per 30-minute session. No contract required.