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Remote IT Support · Ohio
CyberITEX delivers remote-first IT support to small businesses across all of Ohio — from Columbus, Cleveland, and Cincinnati through Toledo, Akron, Dayton, and rural communities throughout the state. We have no Ohio office. By working remotely we cut the trip charges and keep our rate at $79 per 30-minute remote session.
Same-business-hour response
Reach a CyberITEX tech in minutes during business hours, within an hour after-hours.
Encrypted CyberDesk
End-to-end encrypted remote sessions. You watch every action on your screen.
No truck rolls, no minimums
$79 per 30-minute session. Managed-IT retainers available for ongoing support.
Covering all major metros including Columbus, Cleveland, Cincinnati, Toledo, Akron and the smaller cities and towns in between.
Ohio has roughly 950,000 small businesses across a remarkably diverse three-major-metro economy. Columbus carries insurance, financial services, retail HQ, and tech; Cleveland anchors healthcare (Cleveland Clinic, University Hospitals) and manufacturing; Cincinnati supports consumer products (P&G), finance, and healthcare; Toledo carries glass and automotive manufacturing; Dayton houses Wright-Patterson AFB and a deep aerospace and defense supplier base. IT pain points: defense suppliers around Wright-Patterson need CMMC; healthcare practices need HIPAA-aware IT; insurance and manufacturing firms need M365 hardening.
Ohio MSP rates run $105 to $160 per hour with hour minimums and trip charges between the major metros. Our $79 per 30-minute session has no minimum, no trip charge, and our Eastern business hours cover Ohio fully. For CMMC, M365, and HIPAA work — most weeks — remote wins.
For these metros we have published a dedicated page with city-specific industry context, local resources, and FAQs.
The full CyberITEX service catalog, scoped per session or per month for Ohio-area businesses and individuals.
$79 / 30-min remote sessions for one-off problems.
Monthly retainer with monitoring, helpdesk, and patching.
SPF / DKIM / DMARC, anti-phishing, mailbox protection.
Endpoint protection, VPN, MFA, vulnerability scans.
SOC 2, ISO 27001, NIST, HIPAA, PCI controls and evidence.
Remote fixes for slow PCs, malware, errors, configs.
Yes. We help tier-2 and tier-3 suppliers in the Wright-Patt ecosystem reach CMMC Level 1 or Level 2 readiness. Standard $79 per 30-minute session pricing.
Yes. Multi-site is exactly where remote works best — we are not driving I-71 between Columbus, Cleveland, and Cincinnati. Same rate regardless of how many sites you operate.
State-level programs, regulators, and reference material we send our Ohio clients to.
Tell us what is broken or what you want managed and a CyberITEX technician will respond fast. $79 per 30-minute session. No contract required.