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Remote IT Support · Virginia
CyberITEX delivers remote-first IT support to small businesses across all of Virginia — from Northern Virginia (Arlington, Alexandria, Tysons, Reston) through Richmond, Norfolk, Roanoke, and rural communities throughout the state. We have no Virginia office. By working remotely we cut the trip charges and keep our rate at $79 per 30-minute remote session.
Same-business-hour response
Reach a CyberITEX tech in minutes during business hours, within an hour after-hours.
Encrypted CyberDesk
End-to-end encrypted remote sessions. You watch every action on your screen.
No truck rolls, no minimums
$79 per 30-minute session. Managed-IT retainers available for ongoing support.
Covering all major metros including Virginia Beach, Norfolk, Chesapeake, Richmond, Arlington and the smaller cities and towns in between.
Virginia has roughly 815,000 small businesses across a federal-and-defense-dominated economy. Northern Virginia hosts the largest concentration of federal contractors anywhere — DoD, IC, and civilian-agency suppliers — plus the bulk of internet infrastructure (data centers in Loudoun and Prince William counties); Richmond carries finance and state government; the Hampton Roads area anchors naval (Norfolk Naval Base, Newport News Shipbuilding), shipbuilding, and defense; healthcare runs heavy statewide. The IT pain points are dominated by federal-contractor compliance: CMMC, NIST 800-171, FedRAMP-aware data handling, and ITAR.
Virginia MSP rates run $130 to $200 per hour in Northern Virginia, less elsewhere, with hour minimums and trip charges. Our $79 per 30-minute session has no minimum, no trip charge, and our Eastern business hours cover Virginia fully. For CMMC, M365, and HIPAA work — most weeks — remote wins.
The full CyberITEX service catalog, scoped per session or per month for Virginia-area businesses and individuals.
$79 / 30-min remote sessions for one-off problems.
Monthly retainer with monitoring, helpdesk, and patching.
SPF / DKIM / DMARC, anti-phishing, mailbox protection.
Endpoint protection, VPN, MFA, vulnerability scans.
SOC 2, ISO 27001, NIST, HIPAA, PCI controls and evidence.
Remote fixes for slow PCs, malware, errors, configs.
Yes — this is one of our most common Virginia engagements. We help suppliers reach the right level of readiness with documented controls.
Yes. Naval-shipbuilding and naval-systems suppliers face standard CMMC and DFARS expectations.
State-level programs, regulators, and reference material we send our Virginia clients to.
Tell us what is broken or what you want managed and a CyberITEX technician will respond fast. $79 per 30-minute session. No contract required.