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Remote IT Support · Atlanta, GA
CyberITEX is a remote-first IT partner for small businesses across the Atlanta metro — Atlanta, Sandy Springs, Marietta, Alpharetta, Decatur, and on out through Cobb, Gwinnett, and DeKalb counties. We have no Atlanta office. By working remotely we cut the trip charges local MSPs add and keep our rate at $79 per 30-minute remote session.
Same-business-hour response
Reach a CyberITEX tech in minutes during business hours, within an hour after-hours.
Encrypted CyberDesk
End-to-end encrypted remote sessions. You watch every action on your screen.
No truck rolls, no minimums
$79 per 30-minute session. Managed-IT retainers available for ongoing support.
Atlanta carries a strong fintech and payments cluster (the metro processes a significant share of US card payments), a deep logistics and supply-chain layer driven by Hartsfield-Jackson and the major rail and highway corridors, a fast-growing film and television production industry (Georgia tax credits made the state the #1 production location in the US for several years), and a healthcare delivery system across Emory, Piedmont, and Northside. Pain points: fintech and payments firms need PCI-DSS controls and identity hardening; logistics SMBs need 24/7 dispatch IT support that does not vanish on weekends; small production companies need fast Mac fleet and storage support during shoots.
Atlanta MSP rates run $130 to $175 per hour with hour minimums and trip charges across the metro. Our $79 per 30-minute session has no minimum, no trip charge. For PCI, M365, and security work — the bulk of weekly tickets — remote wins on price and speed.
The same service catalog as our managed-IT clients, scoped per session or per month for Atlanta-area businesses and individuals.
$79 / 30-min remote sessions for one-off problems.
Monthly retainer with monitoring, helpdesk, and patching.
SPF / DKIM / DMARC, anti-phishing, mailbox protection.
Endpoint protection, VPN, MFA, vulnerability scans.
SOC 2, ISO 27001, NIST, HIPAA, PCI controls and evidence.
Remote fixes for slow PCs, malware, errors, configs.
Yes. PCI is largely a controls-and-evidence problem at the SMB level: segmentation, MFA, encryption, logging, and quarterly scan documentation. We help build the program, harden Microsoft 365 / Entra and the supporting infrastructure, and document evidence for your QSA. Standard $79 per 30-minute session pricing.
Yes. Our on-call rotation handles after-hours and weekend incidents for logistics clients with dispatch operations that never sleep. Most issues resolve in a single session; for ongoing dispatch IT we offer monthly retainers separately.
Local programs, regulators, and reference material we send our Atlanta-area clients to.
Remote IT for Savannah businesses. Port logistics, aerospace, and tourism. $79 per 30-min remote session.
Remote-first IT support for Austin small businesses from $79 per 30-min session. No truck rolls, no minimums. Same-day help with Microsoft 365, security, and SOC 2 prep.
Remote IT help for Tampa Bay businesses from $79 per 30-min session. HIPAA-aware support for clinics, hardened Microsoft 365 for finance offices, no truck rolls.
Tell us what is broken or what you want managed and a CyberITEX technician will respond fast. $79 per 30-minute session. No contract required.