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Remote IT Support · Birmingham, AL
CyberITEX serves small businesses across Birmingham and Jefferson County — downtown, the UAB campus area, and out through the metro. We have no Birmingham office. We deliver $79 per 30-minute remote sessions.
Same-business-hour response
Reach a CyberITEX tech in minutes during business hours, within an hour after-hours.
Encrypted CyberDesk
End-to-end encrypted remote sessions. You watch every action on your screen.
No truck rolls, no minimums
$79 per 30-minute session. Managed-IT retainers available for ongoing support.
Birmingham anchors Alabama's economy with deep healthcare (UAB Health System, Children's of Alabama, plus a long medical-services tail), banking (Regions Bank, BBVA legacy), and a historic steel-and-manufacturing base. Pain points: healthcare needs HIPAA; financial firms need PCI; manufacturing tier-2 firms need TISAX.
Birmingham MSP rates run $95 to $140 per hour. Our $79 per 30-minute session has no minimum, no trip charge.
The same service catalog as our managed-IT clients, scoped per session or per month for Birmingham-area businesses and individuals.
$79 / 30-min remote sessions for one-off problems.
Monthly retainer with monitoring, helpdesk, and patching.
SPF / DKIM / DMARC, anti-phishing, mailbox protection.
Endpoint protection, VPN, MFA, vulnerability scans.
SOC 2, ISO 27001, NIST, HIPAA, PCI controls and evidence.
Remote fixes for slow PCs, malware, errors, configs.
Yes. BAA, MDM, encrypted email, logging, MFA on clinical systems. No HIPAA premium.
Local programs, regulators, and reference material we send our Birmingham-area clients to.
Remote IT for Huntsville businesses. Aerospace (Redstone Arsenal), defense, and tech. $79 per 30-min.
Remote IT for Mobile, AL businesses. Aerospace (Airbus), shipbuilding, and port logistics. $79 per 30-min.
Remote-first IT support for Austin small businesses from $79 per 30-min session. No truck rolls, no minimums. Same-day help with Microsoft 365, security, and SOC 2 prep.
Tell us what is broken or what you want managed and a CyberITEX technician will respond fast. $79 per 30-minute session. No contract required.