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Remote IT Support · Los Angeles, CA
CyberITEX delivers remote-first IT support to small businesses across the LA metro, from West Hollywood and Culver City to Burbank, Glendale, Long Beach, and Pasadena. We have no LA office, and that is the point: by working remotely we strip out the truck-roll fees and dispatch minimums local shops add to every ticket. We start at $79 per 30-minute remote session with same-business-hour response and reach you on whatever channel your team already uses.
Same-business-hour response
Reach a CyberITEX tech in minutes during business hours, within an hour after-hours.
Encrypted CyberDesk
End-to-end encrypted remote sessions. You watch every action on your screen.
No truck rolls, no minimums
$79 per 30-minute session. Managed-IT retainers available for ongoing support.
The LA metro is one of the largest small-business economies in the country, with hundreds of thousands of SMBs spread across entertainment, aerospace, logistics, fashion, and a fast-growing creator economy. Two pain points dominate our LA conversations. First, post-production and creative shops live on Mac fleets, big media-pipeline storage, and high-bandwidth review workflows; the IT vendor that knows ProRes and DaVinci is rare and expensive locally. Second, aerospace suppliers in the South Bay frequently need ITAR or CMMC-aware controls before they can win primes — and most local MSPs price that work for the primes, not the tier-3 supplier. We handle both ends, and we coordinate with smart-hands partners for any rare physical task in colos around El Segundo, Burbank, and downtown.
Local LA MSPs typically bill $150 to $200 per hour with one to two hour minimums plus a separate trip charge across the basin. After-hours rates often hit $250+. Our $79 per 30-minute session has no minimum, no trip charge, and we do not get stuck on the 405. For Mac-fleet, M365, and security work — which fills most LA weeks — remote beats local on price and on speed.
The same service catalog as our managed-IT clients, scoped per session or per month for Los Angeles-area businesses and individuals.
$79 / 30-min remote sessions for one-off problems.
Monthly retainer with monitoring, helpdesk, and patching.
SPF / DKIM / DMARC, anti-phishing, mailbox protection.
Endpoint protection, VPN, MFA, vulnerability scans.
SOC 2, ISO 27001, NIST, HIPAA, PCI controls and evidence.
Remote fixes for slow PCs, malware, errors, configs.
Yes. We handle macOS at scale, MDM, render-pipeline storage, and the ProRes / DaVinci / Adobe stack creative shops actually run. We do most of this remotely; for cabinet-side hardware work in a Burbank or Culver City colo we coordinate with a smart-hands partner.
Yes. We help tier-2 and tier-3 aerospace suppliers reach CMMC Level 1 and Level 2 readiness with the right identity, logging, and access controls. We work alongside whichever assessor or compliance platform you have chosen, and we do not charge a CMMC surcharge.
Local programs, regulators, and reference material we send our Los Angeles-area clients to.
Federal SBA office covering LA, Ventura, and Santa Barbara counties.
Regional chamber with a strong policy and member-services arm.
Where California businesses report breaches affecting more than 500 residents.
Remote-first IT for SF startups across SaaS, biotech, and fintech. SOC 2 prep included. $79 per 30-min session. No trip charges.
Remote IT for San Diego SMBs across biotech, defense, and SaaS. $79 per 30-min remote session. No truck rolls across the county.
Remote IT for San Jose / Silicon Valley SMBs. SaaS, hardware, and chip-supply-chain expertise. $79 per 30-min session.
Tell us what is broken or what you want managed and a CyberITEX technician will respond fast. $79 per 30-minute session. No contract required.