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Remote IT Support · San Jose, CA
CyberITEX serves small businesses across San Jose and Silicon Valley — Santa Clara, Sunnyvale, Mountain View, Palo Alto, and the South Bay generally. We have no San Jose office. We deliver $79 per 30-minute remote sessions.
Same-business-hour response
Reach a CyberITEX tech in minutes during business hours, within an hour after-hours.
Encrypted CyberDesk
End-to-end encrypted remote sessions. You watch every action on your screen.
No truck rolls, no minimums
$79 per 30-minute session. Managed-IT retainers available for ongoing support.
San Jose is the heart of Silicon Valley, anchored by Apple, Google, Cisco, Intel, NVIDIA, and a thousand smaller chip-design, hardware, and SaaS companies that orbit them. The IT pain points: small SaaS and hardware startups need SOC 2 prep on startup budgets; chip-supply-chain firms need controls that satisfy fab-vendor due diligence (which overlaps heavily with SOC 2 and CMMC); biotech adjacent to Stanford carries HIPAA-aware needs.
South Bay MSP rates run $175 to $250 per hour. Our $79 per 30-minute session is dramatic price-leverage in this market.
The same service catalog as our managed-IT clients, scoped per session or per month for San Jose-area businesses and individuals.
$79 / 30-min remote sessions for one-off problems.
Monthly retainer with monitoring, helpdesk, and patching.
SPF / DKIM / DMARC, anti-phishing, mailbox protection.
Endpoint protection, VPN, MFA, vulnerability scans.
SOC 2, ISO 27001, NIST, HIPAA, PCI controls and evidence.
Remote fixes for slow PCs, malware, errors, configs.
Yes. Fab-vendor security questionnaires overlap heavily with CMMC and SOC 2. We deploy MFA, identity hardening, encryption, central logging, and the policy program needed.
Local programs, regulators, and reference material we send our San Jose-area clients to.
Remote-first IT support for LA businesses across entertainment, aerospace, and logistics. $79 per 30-min remote session. No truck rolls.
Remote-first IT for SF startups across SaaS, biotech, and fintech. SOC 2 prep included. $79 per 30-min session. No trip charges.
Remote IT for San Diego SMBs across biotech, defense, and SaaS. $79 per 30-min remote session. No truck rolls across the county.
Tell us what is broken or what you want managed and a CyberITEX technician will respond fast. $79 per 30-minute session. No contract required.