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Remote IT Support · Louisville, KY
CyberITEX serves small businesses across Louisville and surrounding counties — downtown, NuLu, the Highlands, and out through Jefferson and Oldham counties. We have no Louisville office. We deliver $79 per 30-minute remote sessions.
Same-business-hour response
Reach a CyberITEX tech in minutes during business hours, within an hour after-hours.
Encrypted CyberDesk
End-to-end encrypted remote sessions. You watch every action on your screen.
No truck rolls, no minimums
$79 per 30-minute session. Managed-IT retainers available for ongoing support.
Louisville is dominated by UPS Worldport (the largest UPS air hub in the world) and a deep healthcare delivery system (Norton Healthcare, Baptist Health, U of L Health) plus bourbon-industry headquarters and visitor centers (Brown-Forman). Auto manufacturing at Ford Kentucky Truck Plant adds another pillar. Pain points: logistics SMBs need 24/7 IT; healthcare needs HIPAA; auto suppliers need TISAX or CMMC.
Louisville MSP rates run $100 to $145 per hour. Our $79 per 30-minute session has no minimum, no trip charge.
The same service catalog as our managed-IT clients, scoped per session or per month for Louisville-area businesses and individuals.
$79 / 30-min remote sessions for one-off problems.
Monthly retainer with monitoring, helpdesk, and patching.
SPF / DKIM / DMARC, anti-phishing, mailbox protection.
Endpoint protection, VPN, MFA, vulnerability scans.
SOC 2, ISO 27001, NIST, HIPAA, PCI controls and evidence.
Remote fixes for slow PCs, malware, errors, configs.
Yes. Our on-call rotation handles after-hours and weekend incidents for logistics clients.
Local programs, regulators, and reference material we send our Louisville-area clients to.
Remote IT for Lexington businesses. Equine, healthcare, and university research. $79 per 30-min.
Remote-first IT support for Austin small businesses from $79 per 30-min session. No truck rolls, no minimums. Same-day help with Microsoft 365, security, and SOC 2 prep.
Remote IT help for Tampa Bay businesses from $79 per 30-min session. HIPAA-aware support for clinics, hardened Microsoft 365 for finance offices, no truck rolls.
Tell us what is broken or what you want managed and a CyberITEX technician will respond fast. $79 per 30-minute session. No contract required.