Remote IT Support · Louisville, KY
Remote IT Support for Louisville, KY
CyberITEX serves small businesses across Louisville and surrounding counties — downtown, NuLu, the Highlands, and out through Jefferson and Oldham counties. We have no Louisville office. We deliver $79 per 30-minute remote sessions.
Same-business-hour response
Reach a CyberITEX tech in minutes during business hours, within an hour after-hours.
Encrypted CyberDesk
End-to-end encrypted remote sessions. You watch every action on your screen.
No truck rolls, no minimums
$150 $79 per 30-minute session. Managed-IT retainers available for ongoing support.
Why Louisville businesses pick a remote MSP
Louisville is dominated by UPS Worldport (the largest UPS air hub in the world) and a deep healthcare delivery system (Norton Healthcare, Baptist Health, U of L Health) plus bourbon-industry headquarters and visitor centers (Brown-Forman). Auto manufacturing at Ford Kentucky Truck Plant adds another pillar. Pain points: logistics SMBs need 24/7 IT; healthcare needs HIPAA; auto suppliers need TISAX or CMMC.
How we compare to a local Louisville truck-roll shop
Louisville MSP rates run $100 to $145 per hour. Our $79 per 30-minute session has no minimum, no trip charge.
What we deliver to Louisville remotely
The same service catalog as our managed-IT clients, scoped per session or per month for Louisville-area businesses and individuals.
On-demand IT support
$79 / 30-min remote sessions for one-off problems.
Managed IT
Monthly retainer with monitoring, helpdesk, and patching.
Email security
SPF / DKIM / DMARC, anti-phishing, mailbox protection.
Cybersecurity
Endpoint protection, VPN, MFA, vulnerability scans.
Compliance readiness
SOC 2, ISO 27001, NIST, HIPAA, PCI controls and evidence.
Online computer repair
Remote fixes for slow PCs, malware, errors, configs.
Common questions from Louisville businesses
Can you support 24/7 logistics IT around UPS Worldport?
Yes. Our on-call rotation handles after-hours and weekend incidents for logistics clients.
Useful resources for Louisville businesses
Local programs, regulators, and reference material we send our Louisville-area clients to.
Other areas we serve remotely
All locationsLexington, KY
Remote IT for Lexington businesses. Equine, healthcare, and university research. $79 per 30-min.
Austin, TX
Remote-first IT support for Austin small businesses from $79 per 30-min session. No truck rolls, no minimums. Same-day Microsoft 365 and SOC 2 help.
Tampa, FL
Remote IT help for Tampa Bay businesses from $79 per 30-min session. HIPAA-aware clinic support, hardened Microsoft 365, no truck rolls.
Ready to talk to a real Louisville-aware tech?
Tell us what is broken or what you want managed and a CyberITEX technician will respond fast. $79 per 30-minute session. No contract required.