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Remote IT Support · Madison, WI
CyberITEX serves small businesses across Madison and Dane County — downtown, the Capitol area, the East and West Sides, and out through Middleton and Fitchburg. We have no Madison office. We deliver $79 per 30-minute remote sessions.
Same-business-hour response
Reach a CyberITEX tech in minutes during business hours, within an hour after-hours.
Encrypted CyberDesk
End-to-end encrypted remote sessions. You watch every action on your screen.
No truck rolls, no minimums
$79 per 30-minute session. Managed-IT retainers available for ongoing support.
Madison is anchored by the University of Wisconsin-Madison (one of the largest US public research universities) and state government, plus a strong biotech, ag-tech, and SaaS startup ecosystem (Epic Systems is just outside Madison in Verona). Healthcare across UW Health is HIPAA-heavy. Pain points: biotech firms need vendor-DD; SaaS startups need SOC 2; healthcare needs HIPAA.
Madison MSP rates run $100 to $150 per hour. Our $79 per 30-minute session has no minimum, no trip charge.
The same service catalog as our managed-IT clients, scoped per session or per month for Madison-area businesses and individuals.
$79 / 30-min remote sessions for one-off problems.
Monthly retainer with monitoring, helpdesk, and patching.
SPF / DKIM / DMARC, anti-phishing, mailbox protection.
Endpoint protection, VPN, MFA, vulnerability scans.
SOC 2, ISO 27001, NIST, HIPAA, PCI controls and evidence.
Remote fixes for slow PCs, malware, errors, configs.
Yes. UW-Madison biotech and tech spinouts need MDM, identity hardening, central logging, and the documented IT security program partners expect.
Local programs, regulators, and reference material we send our Madison-area clients to.
Remote IT for Green Bay and Northeast Wisconsin businesses. Paper, insurance, and food. $79 per 30-min.
Remote-first IT support for Austin small businesses from $79 per 30-min session. No truck rolls, no minimums. Same-day help with Microsoft 365, security, and SOC 2 prep.
Remote IT help for Tampa Bay businesses from $79 per 30-min session. HIPAA-aware support for clinics, hardened Microsoft 365 for finance offices, no truck rolls.
Tell us what is broken or what you want managed and a CyberITEX technician will respond fast. $79 per 30-minute session. No contract required.