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Remote IT Support · Washington
CyberITEX delivers remote-first IT support to small businesses across all of Washington — from the Seattle metro through Tacoma, Olympia, Spokane, and rural communities throughout the state. We have no Washington office. By working remotely we cut the trip charges and keep our rate at $79 per 30-minute remote session.
Same-business-hour response
Reach a CyberITEX tech in minutes during business hours, within an hour after-hours.
Encrypted CyberDesk
End-to-end encrypted remote sessions. You watch every action on your screen.
No truck rolls, no minimums
$79 per 30-minute session. Managed-IT retainers available for ongoing support.
Covering all major metros including Seattle, Spokane, Tacoma, Vancouver, Bellevue and the smaller cities and towns in between.
Washington has roughly 660,000 small businesses across an economy heavily shaped by Microsoft, Amazon, Boeing, and Costco — and the long tail of suppliers and adjacent businesses they support. Seattle anchors SaaS, biotech, and gaming; aerospace runs heavy around Renton and Everett; agriculture and food processing cover Eastern Washington; Spokane has emerged as a real tech and healthcare hub. The state-specific compliance ask is My Health My Data (MHMDA), which creates strong consumer-rights and notice obligations for businesses handling consumer health data — including non-HIPAA health data like wellness apps and consumer wearables.
WA MSP rates run $130 to $190 per hour with hour minimums and trip charges across the state. Our $79 per 30-minute session has no minimum, no trip charge, and our Pacific business hours cover Washington fully. For SOC 2, M365, and CMMC work — most weeks — remote wins.
For these metros we have published a dedicated page with city-specific industry context, local resources, and FAQs.
The full CyberITEX service catalog, scoped per session or per month for Washington-area businesses and individuals.
$79 / 30-min remote sessions for one-off problems.
Monthly retainer with monitoring, helpdesk, and patching.
SPF / DKIM / DMARC, anti-phishing, mailbox protection.
Endpoint protection, VPN, MFA, vulnerability scans.
SOC 2, ISO 27001, NIST, HIPAA, PCI controls and evidence.
Remote fixes for slow PCs, malware, errors, configs.
Yes. MHMDA applies broadly to consumer health data and overlaps with HIPAA-style technical controls. We deploy the consent, access, and audit-logging controls MHMDA requires.
Yes. Remote-first IT works the same in Spokane or Yakima as it does in Seattle.
State-level programs, regulators, and reference material we send our Washington clients to.
Tell us what is broken or what you want managed and a CyberITEX technician will respond fast. $79 per 30-minute session. No contract required.