Remote IT Support · Seattle, WA
Remote IT Support for Seattle, WA
CyberITEX is a remote-first IT partner for small businesses across the Seattle metro — Seattle, Bellevue, Redmond, Kirkland, Tacoma, and on out to Everett. We have no Seattle office. That keeps your bill below the local truck-roll rate and lets us reach you in minutes during business hours.
Same-business-hour response
Reach a CyberITEX tech in minutes during business hours, within an hour after-hours.
Encrypted CyberDesk
End-to-end encrypted remote sessions. You watch every action on your screen.
No truck rolls, no minimums
$150 $79 per 30-minute session. Managed-IT retainers available for ongoing support.
Why Seattle businesses pick a remote MSP
The Seattle area carries an unusual concentration of cloud, SaaS, gaming, and biotech alongside the legacy aerospace cluster around Renton and Everett. A long tail of smaller SaaS and AI startups sits beneath Microsoft and Amazon, and the South Lake Union biotech cluster has expanded steadily. Pain points we hear most: small Seattle SaaS firms hit SOC 2 needs early because their customers are themselves enterprise tech buyers; biotech clients need controls for pharma-partner due diligence; smaller aerospace suppliers along the I-5 corridor need CMMC-aware controls without enterprise pricing. Plus a steady undercurrent of identity hardening — Pacific Northwest businesses are very Microsoft 365 heavy.
How we compare to a local Seattle truck-roll shop
Seattle MSP rates typically run $145 to $200 per hour with hour minimums and trip charges across the lake or up the corridor. Our $79 per 30-minute session has no minimum, no trip charge, and our Pacific business hours cover Seattle fully. For M365 / Entra, SOC 2, and CMMC work — most weeks — remote wins.
What we deliver to Seattle remotely
The same service catalog as our managed-IT clients, scoped per session or per month for Seattle-area businesses and individuals.
On-demand IT support
$79 / 30-min remote sessions for one-off problems.
Managed IT
Monthly retainer with monitoring, helpdesk, and patching.
Email security
SPF / DKIM / DMARC, anti-phishing, mailbox protection.
Cybersecurity
Endpoint protection, VPN, MFA, vulnerability scans.
Compliance readiness
SOC 2, ISO 27001, NIST, HIPAA, PCI controls and evidence.
Online computer repair
Remote fixes for slow PCs, malware, errors, configs.
Common questions from Seattle businesses
Are you familiar with the M365 / Entra ID stack Seattle businesses run?
Yes — most Pacific Northwest small businesses are Microsoft 365 / Entra heavy by default. We do MFA enforcement, conditional access, app password elimination, mailbox hardening, and SharePoint permissions cleanup all day. Standard $79 per 30-minute session pricing applies.
Can you help a small aerospace supplier with CMMC?
Yes. We help tier-2 and tier-3 aerospace suppliers reach CMMC Level 1 or Level 2 readiness with the right identity, logging, and access controls. We work alongside whichever assessor or compliance platform you have chosen, and we do not charge a CMMC surcharge.
Useful resources for Seattle businesses
Local programs, regulators, and reference material we send our Seattle-area clients to.
Other areas we serve remotely
All locationsSpokane, WA
Remote IT for Spokane and Eastern Washington / North Idaho businesses. Healthcare, manufacturing, and aerospace. $79 per 30-min.
Tacoma, WA
Remote IT for Tacoma and South Puget Sound businesses. Port logistics, military, and healthcare. $79 per 30-min.
Austin, TX
Remote-first IT support for Austin small businesses from $79 per 30-min session. No truck rolls, no minimums. Same-day Microsoft 365 and SOC 2 help.
Ready to talk to a real Seattle-aware tech?
Tell us what is broken or what you want managed and a CyberITEX technician will respond fast. $79 per 30-minute session. No contract required.