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Remote IT Support · Abu Dhabi, UAE
CyberITEX provides remote-first IT support to small businesses across Abu Dhabi — the Corniche, Reem Island, Yas Island, plus the broader emirate. We have no Abu Dhabi office. We deliver $79 per 30-minute remote sessions, invoiced in AED or USD on request.
Same-business-hour response
Reach a CyberITEX tech in minutes during business hours, within an hour after-hours.
Encrypted CyberDesk
End-to-end encrypted remote sessions. You watch every action on your screen.
No truck rolls, no minimums
$79 per 30-minute session. Managed-IT retainers available for ongoing support.
Abu Dhabi is the UAE capital and the centre of Emirati federal government, sovereign-wealth funds (ADIA, Mubadala, ADQ), and the country's oil and gas industry (ADNOC). ADGM (Abu Dhabi Global Market) is a fast-growing financial free zone parallel to DIFC. SMB IT pain points: government-supplier firms need cybersecurity controls aligned to UAE National Cybersecurity Strategy; ADGM-regulated firms need FSRA-aware controls; energy-sector suppliers need IT-OT crossover support.
Abu Dhabi MSP rates run AED 400 to 650 per hour with hour minimums and trip charges across the emirate. Our $79 per 30-minute session has no minimum, no trip charge. Coverage is via late-shift rotation. For PDPL, FSRA, M365, and energy IT work, remote wins.
The same service catalog as our managed-IT clients, scoped per session or per month for Abu Dhabi-area businesses and individuals.
$79 / 30-min remote sessions for one-off problems.
Monthly retainer with monitoring, helpdesk, and patching.
SPF / DKIM / DMARC, anti-phishing, mailbox protection.
Endpoint protection, VPN, MFA, vulnerability scans.
SOC 2, ISO 27001, NIST, HIPAA, PCI controls and evidence.
Remote fixes for slow PCs, malware, errors, configs.
Yes. ADGM's Financial Services Regulatory Authority requires documented operational resilience, MFA enforcement, identity hardening, audit-ready logging, and incident-response capability — closely aligned with FCA and DFSA expectations. We deploy and document the technical side.
Yes — with appropriate scoping. We support office IT, identity hardening, and the gateway between corporate and OT networks. Plant-floor SCADA and ICS work itself stays with your specialist OT team or vendor.
Local programs, regulators, and reference material we send our Abu Dhabi-area clients to.
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