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Remote IT Support · Edinburgh, UK
CyberITEX provides remote-first IT support to small businesses across Edinburgh and the Lothians — the New Town, Old Town, Leith, plus surrounding South and West Lothian. We have no Edinburgh office. We deliver $79 per 30-minute remote sessions, invoiced in GBP on request.
Same-business-hour response
Reach a CyberITEX tech in minutes during business hours, within an hour after-hours.
Encrypted CyberDesk
End-to-end encrypted remote sessions. You watch every action on your screen.
No truck rolls, no minimums
$79 per 30-minute session. Managed-IT retainers available for ongoing support.
Edinburgh is the second-largest financial-services centre in the UK after London (RBS, Lloyds Banking Group, Standard Life, Aegon, Aberdeen) and home to a fast-growing fintech and gaming-tech ecosystem; the University of Edinburgh anchors a deep AI and informatics research base. SMB IT pain points: financial firms need FCA-aware controls; fintech and SaaS startups need SOC 2 and UK GDPR work; gaming studios need fast distributed Mac and Windows fleet support.
Edinburgh MSP rates run £75 to £125 per hour with hour minimums and trip charges. Our $79 per 30-minute session has no minimum, no trip charge, and our early-shift covers Edinburgh business hours. For UK GDPR, FCA-aware controls, and SOC 2 — most weeks — remote wins.
The same service catalog as our managed-IT clients, scoped per session or per month for Edinburgh-area businesses and individuals.
$79 / 30-min remote sessions for one-off problems.
Monthly retainer with monitoring, helpdesk, and patching.
SPF / DKIM / DMARC, anti-phishing, mailbox protection.
Endpoint protection, VPN, MFA, vulnerability scans.
SOC 2, ISO 27001, NIST, HIPAA, PCI controls and evidence.
Remote fixes for slow PCs, malware, errors, configs.
Yes. FCA-supervised firms (asset managers, advisers, payment institutions) require documented operational resilience, MFA enforcement, identity hardening, audit-ready logging, and incident-response capability. We deploy and document the technical side. Standard $79 per 30-minute session pricing.
Yes. SOC 2 readiness is a common ask from US enterprise procurement teams and overlaps heavily with UK ISO 27001 work. We deploy MDM, harden Microsoft 365 / Google Workspace, set up SSO and MFA, and write the IT-side policies. We work alongside Vanta, Drata, or Secureframe.
Local programs, regulators, and reference material we send our Edinburgh-area clients to.
Remote-first IT support for London small businesses across fintech, professional services, and creative. $79 per 30-min session.
Remote IT for Manchester small businesses across fintech, media, and life sciences. $79 per 30-min remote session.
Remote IT for Birmingham small businesses across professional services, manufacturing, and finance. $79 per 30-min remote session.
Tell us what is broken or what you want managed and a CyberITEX technician will respond fast. $79 per 30-minute session. No contract required.