Remote IT Support · Edinburgh, UK
Remote IT Support for Edinburgh, UK
CyberITEX provides remote-first IT support to small businesses across Edinburgh and the Lothians — the New Town, Old Town, Leith, plus surrounding South and West Lothian. We have no Edinburgh office. We deliver $79 per 30-minute remote sessions, invoiced in GBP on request.
Same-business-hour response
Reach a CyberITEX tech in minutes during business hours, within an hour after-hours.
Encrypted CyberDesk
End-to-end encrypted remote sessions. You watch every action on your screen.
No truck rolls, no minimums
$150 $79 per 30-minute session. Managed-IT retainers available for ongoing support.
Why Edinburgh businesses pick a remote MSP
Edinburgh is the second-largest financial-services centre in the UK after London (RBS, Lloyds Banking Group, Standard Life, Aegon, Aberdeen) and home to a fast-growing fintech and gaming-tech ecosystem; the University of Edinburgh anchors a deep AI and informatics research base. SMB IT pain points: financial firms need FCA-aware controls; fintech and SaaS startups need SOC 2 and UK GDPR work; gaming studios need fast distributed Mac and Windows fleet support.
How we compare to a local Edinburgh truck-roll shop
Edinburgh MSP rates run £75 to £125 per hour with hour minimums and trip charges. Our $79 per 30-minute session has no minimum, no trip charge, and our early-shift covers Edinburgh business hours. For UK GDPR, FCA-aware controls, and SOC 2 — most weeks — remote wins.
What we deliver to Edinburgh remotely
The same service catalog as our managed-IT clients, scoped per session or per month for Edinburgh-area businesses and individuals.
On-demand IT support
$79 / 30-min remote sessions for one-off problems.
Managed IT
Monthly retainer with monitoring, helpdesk, and patching.
Email security
SPF / DKIM / DMARC, anti-phishing, mailbox protection.
Cybersecurity
Endpoint protection, VPN, MFA, vulnerability scans.
Compliance readiness
SOC 2, ISO 27001, NIST, HIPAA, PCI controls and evidence.
Online computer repair
Remote fixes for slow PCs, malware, errors, configs.
Common questions from Edinburgh businesses
Are you familiar with FCA-supervised firms' IT compliance asks?
Yes. FCA-supervised firms (asset managers, advisers, payment institutions) require documented operational resilience, MFA enforcement, identity hardening, audit-ready logging, and incident-response capability. We deploy and document the technical side. Standard $79 per 30-minute session pricing.
Can you support a small Edinburgh tech startup chasing US enterprise customers?
Yes. SOC 2 readiness is a common ask from US enterprise procurement teams and overlaps heavily with UK ISO 27001 work. We deploy MDM, harden Microsoft 365 / Google Workspace, set up SSO and MFA, and write the IT-side policies. We work alongside Vanta, Drata, or Secureframe.
Useful resources for Edinburgh businesses
Local programs, regulators, and reference material we send our Edinburgh-area clients to.
Other areas we serve remotely
All locationsLondon, UK
Remote-first IT support for London small businesses across fintech, professional services, and creative. $79 per 30-min session.
Manchester, UK
Remote IT for Manchester small businesses across fintech, media, and life sciences. $79 per 30-min remote session.
Birmingham, UK
Remote IT for Birmingham small businesses across professional services, manufacturing, and finance. $79 per 30-min remote session.
Ready to talk to a real Edinburgh-aware tech?
Tell us what is broken or what you want managed and a CyberITEX technician will respond fast. $79 per 30-minute session. No contract required.