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Remote IT Support · Manchester, UK
CyberITEX provides remote-first IT support to small businesses across Greater Manchester — the city centre, MediaCity in Salford, Spinningfields, plus the surrounding boroughs of Stockport, Trafford, and Bury. We have no Manchester office. We deliver $79 per 30-minute remote sessions, invoiced in GBP on request.
Same-business-hour response
Reach a CyberITEX tech in minutes during business hours, within an hour after-hours.
Encrypted CyberDesk
End-to-end encrypted remote sessions. You watch every action on your screen.
No truck rolls, no minimums
$79 per 30-minute session. Managed-IT retainers available for ongoing support.
Manchester anchors one of the largest tech and media clusters outside London, with a fast-growing fintech and digital-services layer (the Manchester Digital ecosystem), MediaCityUK in Salford home to the BBC and ITV, plus a deep life-sciences cluster around the Manchester Biomedical Research Centre and the University of Manchester. SMB IT pain points: UK GDPR compliance, fintech firms requiring FCA-aware controls, life-sciences firms needing vendor-due-diligence for big-pharma partners, and creative-agency teams needing distributed Mac fleet and asset-pipeline support.
Manchester MSP rates run £75 to £120 per hour with hour minimums and trip charges across Greater Manchester. Our $79 per 30-minute session has no minimum, no trip charge, and our early-shift coverage maps cleanly to UK business hours. For UK GDPR, M365, and life-sciences vendor-DD work, remote wins.
The same service catalog as our managed-IT clients, scoped per session or per month for Manchester-area businesses and individuals.
$79 / 30-min remote sessions for one-off problems.
Monthly retainer with monitoring, helpdesk, and patching.
SPF / DKIM / DMARC, anti-phishing, mailbox protection.
Endpoint protection, VPN, MFA, vulnerability scans.
SOC 2, ISO 27001, NIST, HIPAA, PCI controls and evidence.
Remote fixes for slow PCs, malware, errors, configs.
Yes. Manchester life-sciences firms get vendor-DD asks from big-pharma and NHS partners that overlap heavily with ISO 27001 and SOC 2 technical controls. We deploy MFA, identity hardening, encryption, audit-ready logging, and the documented IT Information Security Programme partners expect.
Yes. Distributed Greater Manchester teams across Salford, Manchester city centre, and the surrounding boroughs are exactly where remote-first IT works best. Same $79 per 30-minute session rate regardless of how many sites the team is split across.
Local programs, regulators, and reference material we send our Manchester-area clients to.
UK data protection regulator. Where UK businesses report breaches and get GDPR guidance.
Largest Chamber of Commerce in the UK by membership, covering Greater Manchester.
Trade association for digital and tech businesses in Manchester and the North West.
Remote-first IT support for London small businesses across fintech, professional services, and creative. $79 per 30-min session.
Remote IT for Birmingham small businesses across professional services, manufacturing, and finance. $79 per 30-min remote session.
Remote IT for Edinburgh small businesses across financial services, fintech, and creative tech. $79 per 30-min remote session.
Tell us what is broken or what you want managed and a CyberITEX technician will respond fast. $79 per 30-minute session. No contract required.