Remote IT Support · London, UK
Remote IT Support for London, UK
CyberITEX provides remote-first IT support to small businesses across Greater London — the City, Canary Wharf, Shoreditch, Soho, Westminster, plus the broader M25 corridor out through Watford, Croydon, and Romford. We have no London office. By working remotely we cut the trip charges and minimums local MSPs add and keep our rate at $79 per 30-minute remote session (invoiced in GBP on request).
Same-business-hour response
Reach a CyberITEX tech in minutes during business hours, within an hour after-hours.
Encrypted CyberDesk
End-to-end encrypted remote sessions. You watch every action on your screen.
No truck rolls, no minimums
$150 $79 per 30-minute session. Managed-IT retainers available for ongoing support.
Why London businesses pick a remote MSP
Greater London is one of the densest small-business markets in Europe, with hundreds of thousands of SMBs across financial services and fintech (the City and Canary Wharf), creative and media (Soho, Shoreditch), professional services and law (Holborn, the West End), and a deep tech and startup ecosystem (Tech City, King's Cross). The IT pain points are dominated by UK GDPR / Data Protection Act 2018 compliance, FCA-regulated firms requiring documented controls, and fast-growing scaleups needing SOC 2 or ISO 27001 readiness for enterprise customers in the US and EU. Cybersecurity insurance attestations are also routine asks across the SMB layer.
How we compare to a local London truck-roll shop
London MSP rates routinely run £85 to £140 per hour with hour minimums and trip charges across the M25. Our $79 per 30-minute session has no minimum, no trip charge, and our coverage extends through London business hours via early-shift US East Coast support. For UK GDPR, FCA-aware controls, and M365 hardening — the bulk of London SMB IT — remote wins on price and on speed.
What we deliver to London remotely
The same service catalog as our managed-IT clients, scoped per session or per month for London-area businesses and individuals.
On-demand IT support
$79 / 30-min remote sessions for one-off problems.
Managed IT
Monthly retainer with monitoring, helpdesk, and patching.
Email security
SPF / DKIM / DMARC, anti-phishing, mailbox protection.
Cybersecurity
Endpoint protection, VPN, MFA, vulnerability scans.
Compliance readiness
SOC 2, ISO 27001, NIST, HIPAA, PCI controls and evidence.
Online computer repair
Remote fixes for slow PCs, malware, errors, configs.
Common questions from London businesses
Can you support London businesses across UK GDPR and Data Protection Act compliance?
Yes. UK GDPR / DPA 2018 requirements largely overlap with the technical controls in ISO 27001 and SOC 2. We deploy MFA, encryption, audit-ready logging, and the technical side of an Information Security Programme. We work alongside your privacy counsel or Data Protection Officer for the policy and consumer-rights workflow. Standard $79 per 30-minute session pricing.
How does a US-based MSP serve London businesses across time zones?
We run an early-shift rotation that covers London business hours (which is afternoon US East Coast). Most clients reach us through a shared Slack or Teams channel and see a response within minutes during the London business day. After-hours and weekend incidents are handled by the on-call rotation. For business-critical 24/7 needs we can scope a managed-IT retainer with explicit SLAs.
Useful resources for London businesses
Local programs, regulators, and reference material we send our London-area clients to.
UK Information Commissioner's Office (ICO)
UK data protection regulator. Where UK businesses report breaches and get GDPR / Data Protection Act guidance.
NCSC Small Business Guide
UK National Cyber Security Centre guidance specifically for small and medium organisations.
British Chambers of Commerce — London
London Chamber of Commerce and Industry — networking, advocacy, and business resources.
Other areas we serve remotely
All locationsManchester, UK
Remote IT for Manchester small businesses across fintech, media, and life sciences. $79 per 30-min remote session.
Birmingham, UK
Remote IT for Birmingham small businesses across professional services, manufacturing, and finance. $79 per 30-min remote session.
Edinburgh, UK
Remote IT for Edinburgh small businesses across financial services, fintech, and creative tech. $79 per 30-min remote session.
Ready to talk to a real London-aware tech?
Tell us what is broken or what you want managed and a CyberITEX technician will respond fast. $79 per 30-minute session. No contract required.