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Remote IT Support · El Paso, TX
CyberITEX serves small businesses across El Paso and far West Texas — downtown, the Westside, the Eastside, and on out across El Paso County. We have no El Paso office. We deliver $79 per 30-minute remote sessions, fully bilingual-team-friendly given the cross-border business reality.
Same-business-hour response
Reach a CyberITEX tech in minutes during business hours, within an hour after-hours.
Encrypted CyberDesk
End-to-end encrypted remote sessions. You watch every action on your screen.
No truck rolls, no minimums
$79 per 30-minute session. Managed-IT retainers available for ongoing support.
El Paso anchors a binational economy with Ciudad Juárez across the border, supporting one of the largest cross-border manufacturing supply chains in North America (the maquiladora model). Fort Bliss is one of the largest US Army bases; healthcare across UMC and the Hospitals of Providence covers HIPAA-heavy work; logistics through I-10 is enormous. IT pain points: cross-border manufacturing IT brings unique data-residency and supply-chain concerns; military-adjacent suppliers need CMMC; healthcare needs HIPAA-aware controls.
El Paso MSP rates run $95 to $140 per hour with hour minimums. Our $79 per 30-minute session has no minimum, no trip charge, and our Mountain business hours cover El Paso fully (note: El Paso runs Mountain time, unique among Texas).
The same service catalog as our managed-IT clients, scoped per session or per month for El Paso-area businesses and individuals.
$79 / 30-min remote sessions for one-off problems.
Monthly retainer with monitoring, helpdesk, and patching.
SPF / DKIM / DMARC, anti-phishing, mailbox protection.
Endpoint protection, VPN, MFA, vulnerability scans.
SOC 2, ISO 27001, NIST, HIPAA, PCI controls and evidence.
Remote fixes for slow PCs, malware, errors, configs.
Yes. Cross-border IT brings data-residency, vendor-DD, and supply-chain documentation considerations. We handle the US-side controls and document the boundary with your Mexican IT operations. Standard $79 per 30-minute session pricing.
Local programs, regulators, and reference material we send our El Paso-area clients to.
Remote-first IT support for Austin small businesses from $79 per 30-min session. No truck rolls, no minimums. Same-day help with Microsoft 365, security, and SOC 2 prep.
Remote IT support for Houston businesses in energy, healthcare, and logistics. $79 per 30-min session. No truck rolls across the metro.
Remote IT support for Dallas-Fort Worth businesses in finance, telecom, and logistics. $79 per 30-min remote session. No trip charges.
Tell us what is broken or what you want managed and a CyberITEX technician will respond fast. $79 per 30-minute session. No contract required.