Remote IT Support · El Paso, TX
Remote IT Support for El Paso, TX
CyberITEX serves small businesses across El Paso and far West Texas — downtown, the Westside, the Eastside, and on out across El Paso County. We have no El Paso office. We deliver $79 per 30-minute remote sessions, fully bilingual-team-friendly given the cross-border business reality.
Same-business-hour response
Reach a CyberITEX tech in minutes during business hours, within an hour after-hours.
Encrypted CyberDesk
End-to-end encrypted remote sessions. You watch every action on your screen.
No truck rolls, no minimums
$150 $79 per 30-minute session. Managed-IT retainers available for ongoing support.
Why El Paso businesses pick a remote MSP
El Paso anchors a binational economy with Ciudad Juárez across the border, supporting one of the largest cross-border manufacturing supply chains in North America (the maquiladora model). Fort Bliss is one of the largest US Army bases; healthcare across UMC and the Hospitals of Providence covers HIPAA-heavy work; logistics through I-10 is enormous. IT pain points: cross-border manufacturing IT brings unique data-residency and supply-chain concerns; military-adjacent suppliers need CMMC; healthcare needs HIPAA-aware controls.
How we compare to a local El Paso truck-roll shop
El Paso MSP rates run $95 to $140 per hour with hour minimums. Our $79 per 30-minute session has no minimum, no trip charge, and our Mountain business hours cover El Paso fully (note: El Paso runs Mountain time, unique among Texas).
What we deliver to El Paso remotely
The same service catalog as our managed-IT clients, scoped per session or per month for El Paso-area businesses and individuals.
On-demand IT support
$79 / 30-min remote sessions for one-off problems.
Managed IT
Monthly retainer with monitoring, helpdesk, and patching.
Email security
SPF / DKIM / DMARC, anti-phishing, mailbox protection.
Cybersecurity
Endpoint protection, VPN, MFA, vulnerability scans.
Compliance readiness
SOC 2, ISO 27001, NIST, HIPAA, PCI controls and evidence.
Online computer repair
Remote fixes for slow PCs, malware, errors, configs.
Common questions from El Paso businesses
Do you handle cross-border IT considerations for maquiladora operations?
Yes. Cross-border IT brings data-residency, vendor-DD, and supply-chain documentation considerations. We handle the US-side controls and document the boundary with your Mexican IT operations. Standard $79 per 30-minute session pricing.
Useful resources for El Paso businesses
Local programs, regulators, and reference material we send our El Paso-area clients to.
Other areas we serve remotely
All locationsAustin, TX
Remote-first IT support for Austin small businesses from $79 per 30-min session. No truck rolls, no minimums. Same-day Microsoft 365 and SOC 2 help.
Houston, TX
Remote IT support for Houston businesses in energy, healthcare, and logistics. $79 per 30-min session. No truck rolls across the metro.
Dallas, TX
Remote IT support for Dallas-Fort Worth businesses in finance, telecom, and logistics. $79 per 30-min remote session. No trip charges.
Ready to talk to a real El Paso-aware tech?
Tell us what is broken or what you want managed and a CyberITEX technician will respond fast. $79 per 30-minute session. No contract required.