Remote IT Support · Houston, TX
Remote IT Support for Houston, TX
CyberITEX serves small businesses across the Houston metro, from downtown and the Energy Corridor to the Galleria, Sugar Land, and The Woodlands. We have no Houston office. By working remotely we cut the truck-roll fees and dispatch minimums local shops add to every ticket and keep our rate at $79 per 30-minute remote session.
Same-business-hour response
Reach a CyberITEX tech in minutes during business hours, within an hour after-hours.
Encrypted CyberDesk
End-to-end encrypted remote sessions. You watch every action on your screen.
No truck rolls, no minimums
$150 $79 per 30-minute session. Managed-IT retainers available for ongoing support.
Why Houston businesses pick a remote MSP
Houston is the energy capital — every major oil and gas service company touches the metro, and a long tail of smaller field-services, equipment, and consulting firms support them. Beyond energy, Texas Medical Center anchors one of the largest healthcare clusters in the country with thousands of physician practices, dental offices, and specialty clinics around it. Logistics through the Port of Houston and the freight corridor to the Gulf round out the major employment. The pain point we hear most: Houston small businesses commonly need both M365 hardening AND a real backup story (storms, power outages, and the 2021 winter event taught everyone the cost of poor DR). And healthcare practices want HIPAA-aware IT without the enterprise-MSP price tag.
How we compare to a local Houston truck-roll shop
Houston MSPs typically bill $130 to $180 per hour with one-hour minimums and trip charges across the metro. After-hours rates climb past $200. Our $79 per 30-minute session has no minimum, no trip charge. For M365, security, backup, and HIPAA work — which fills most weeks — remote wins on price and speed.
What we deliver to Houston remotely
The same service catalog as our managed-IT clients, scoped per session or per month for Houston-area businesses and individuals.
On-demand IT support
$79 / 30-min remote sessions for one-off problems.
Managed IT
Monthly retainer with monitoring, helpdesk, and patching.
Email security
SPF / DKIM / DMARC, anti-phishing, mailbox protection.
Cybersecurity
Endpoint protection, VPN, MFA, vulnerability scans.
Compliance readiness
SOC 2, ISO 27001, NIST, HIPAA, PCI controls and evidence.
Online computer repair
Remote fixes for slow PCs, malware, errors, configs.
Common questions from Houston businesses
Can you build a Houston-grade backup and DR story?
Yes. Houston needs DR that survives storms, prolonged power loss, and ISP outages. We deploy 3-2-1 backups with offsite immutable copies, document the recovery runbook, and test restores so you actually know it works. Most clients are recoverable to a working Microsoft 365 mailbox + key files within hours, not days.
Are you HIPAA-aware for small Texas Medical Center practices?
Yes. We sign a BAA, configure MDM, encrypted email, central logging, and MFA on clinical systems, and document offboarding so a former biller cannot still log in next month. No HIPAA surcharge; rate is $79 per 30-minute session.
Useful resources for Houston businesses
Local programs, regulators, and reference material we send our Houston-area clients to.
Other areas we serve remotely
All locationsAustin, TX
Remote-first IT support for Austin small businesses from $79 per 30-min session. No truck rolls, no minimums. Same-day Microsoft 365 and SOC 2 help.
Dallas, TX
Remote IT support for Dallas-Fort Worth businesses in finance, telecom, and logistics. $79 per 30-min remote session. No trip charges.
San Antonio, TX
Remote IT for San Antonio SMBs across military, healthcare, and bioscience. $79 per 30-min remote session. No trip charges.
Ready to talk to a real Houston-aware tech?
Tell us what is broken or what you want managed and a CyberITEX technician will respond fast. $79 per 30-minute session. No contract required.