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Remote IT Support · San Antonio, TX
CyberITEX is a remote-first IT partner for small businesses across the San Antonio metro — downtown, Stone Oak, the Medical Center, and on out to New Braunfels and Schertz. We have no San Antonio office. By working remotely we cut the trip charges and keep our rate at $79 per 30-minute remote session.
Same-business-hour response
Reach a CyberITEX tech in minutes during business hours, within an hour after-hours.
Encrypted CyberDesk
End-to-end encrypted remote sessions. You watch every action on your screen.
No truck rolls, no minimums
$79 per 30-minute session. Managed-IT retainers available for ongoing support.
San Antonio is one of the largest US military hubs (Joint Base San Antonio is the largest single DOD enterprise), with a deep contractor and supplier base around it; a large healthcare and bioscience cluster around the South Texas Medical Center; a growing fintech and cybersecurity cluster around Port San Antonio; and the long-tail SMB economy that supports all of the above. Pain points: defense and federal-civilian suppliers need CMMC and NIST 800-171 controls without enterprise pricing; healthcare clients need HIPAA-aware IT; small fintech firms need SOC 2 and PCI controls.
San Antonio MSP rates run $115 to $160 per hour with hour minimums and trip charges. Our $79 per 30-minute session has no minimum, no trip charge, and our Central business hours cover the metro fully. For CMMC, M365, HIPAA, and SOC 2 work — most weeks — remote wins.
The same service catalog as our managed-IT clients, scoped per session or per month for San Antonio-area businesses and individuals.
$79 / 30-min remote sessions for one-off problems.
Monthly retainer with monitoring, helpdesk, and patching.
SPF / DKIM / DMARC, anti-phishing, mailbox protection.
Endpoint protection, VPN, MFA, vulnerability scans.
SOC 2, ISO 27001, NIST, HIPAA, PCI controls and evidence.
Remote fixes for slow PCs, malware, errors, configs.
Yes. We deploy the identity, logging, encryption, and policy controls Level 1 and Level 2 require. We work alongside your assessor or compliance platform; standard $79 per 30-minute session pricing.
Yes. BAA, MDM, encrypted email, logging, and MFA on clinical systems. No HIPAA premium.
Local programs, regulators, and reference material we send our San Antonio-area clients to.
Remote-first IT support for Austin small businesses from $79 per 30-min session. No truck rolls, no minimums. Same-day help with Microsoft 365, security, and SOC 2 prep.
Remote IT support for Houston businesses in energy, healthcare, and logistics. $79 per 30-min session. No truck rolls across the metro.
Remote IT support for Dallas-Fort Worth businesses in finance, telecom, and logistics. $79 per 30-min remote session. No trip charges.
Tell us what is broken or what you want managed and a CyberITEX technician will respond fast. $79 per 30-minute session. No contract required.