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Remote IT Support · Lincoln, NE
CyberITEX serves small businesses across Lincoln and Lancaster County — downtown, the Haymarket, the UNL campus area, and out through the metro. We have no Lincoln office. We deliver $79 per 30-minute remote sessions.
Same-business-hour response
Reach a CyberITEX tech in minutes during business hours, within an hour after-hours.
Encrypted CyberDesk
End-to-end encrypted remote sessions. You watch every action on your screen.
No truck rolls, no minimums
$79 per 30-minute session. Managed-IT retainers available for ongoing support.
Lincoln is anchored by state government, the University of Nebraska-Lincoln, and a deep insurance presence (Ameritas, Assurity, Lincoln Benefit Life). A growing tech and SaaS startup scene has emerged through UNL's tech-transfer pipeline. Pain points: insurance needs MFA and audit-ready logging; SaaS firms need SOC 2; healthcare needs HIPAA.
Lincoln MSP rates run $85 to $130 per hour. Our $79 per 30-minute session has no minimum, no trip charge.
The same service catalog as our managed-IT clients, scoped per session or per month for Lincoln-area businesses and individuals.
$79 / 30-min remote sessions for one-off problems.
Monthly retainer with monitoring, helpdesk, and patching.
SPF / DKIM / DMARC, anti-phishing, mailbox protection.
Endpoint protection, VPN, MFA, vulnerability scans.
SOC 2, ISO 27001, NIST, HIPAA, PCI controls and evidence.
Remote fixes for slow PCs, malware, errors, configs.
Yes. UNL tech and biotech spinouts need standard SOC 2 controls — MDM, identity hardening, logging, and the policy work. We work alongside Vanta, Drata, or Secureframe.
Local programs, regulators, and reference material we send our Lincoln-area clients to.
Remote-first IT support for Austin small businesses from $79 per 30-min session. No truck rolls, no minimums. Same-day help with Microsoft 365, security, and SOC 2 prep.
Remote IT help for Tampa Bay businesses from $79 per 30-min session. HIPAA-aware support for clinics, hardened Microsoft 365 for finance offices, no truck rolls.
Remote IT support and computer help for Nashville businesses from $79 per 30-min session. Healthcare-aware, music-industry-friendly, no truck rolls, same-day response.
Tell us what is broken or what you want managed and a CyberITEX technician will respond fast. $79 per 30-minute session. No contract required.