Loading
Remote IT Support · Minneapolis, MN
CyberITEX serves small businesses across the Twin Cities — Minneapolis, St. Paul, Bloomington, and the surrounding suburbs. We have no Twin Cities office. That keeps the trip charges off your bill and lets us reach you in minutes during business hours.
Same-business-hour response
Reach a CyberITEX tech in minutes during business hours, within an hour after-hours.
Encrypted CyberDesk
End-to-end encrypted remote sessions. You watch every action on your screen.
No truck rolls, no minimums
$79 per 30-minute session. Managed-IT retainers available for ongoing support.
The Twin Cities economy mixes a strong financial-services and insurance cluster (US Bank, Ameriprise, Travelers, regional banks) with a deep healthcare delivery system across Allina, M Health Fairview, HealthPartners, and a long tail of clinics. Manufacturing across the metro and outstate stretches from medical devices around Eden Prairie to food and ag-tech. Pain points: small Twin Cities firms commonly need Microsoft 365 hardening, SOC 2 readiness for partner asks, and HIPAA-aware IT for clinical and revenue-cycle businesses. Outstate manufacturers need IT that handles MRP, EDI, and cybersecurity insurance attestations without sending a tech for a four-hour drive.
Twin Cities MSP rates run $125 to $175 per hour with hour minimums and trip charges across the metro and outstate. Our $79 per 30-minute session has no minimum, no trip charge, and Central business hours cover the metro fully. For M365, HIPAA, SOC 2, and insurance-attestation work — most weeks — remote wins.
The same service catalog as our managed-IT clients, scoped per session or per month for Minneapolis-area businesses and individuals.
$79 / 30-min remote sessions for one-off problems.
Monthly retainer with monitoring, helpdesk, and patching.
SPF / DKIM / DMARC, anti-phishing, mailbox protection.
Endpoint protection, VPN, MFA, vulnerability scans.
SOC 2, ISO 27001, NIST, HIPAA, PCI controls and evidence.
Remote fixes for slow PCs, malware, errors, configs.
Yes — that is exactly where remote works best. We support outstate Minnesota manufacturing clients on Microsoft 365, MRP integrations, EDI, and cybersecurity-insurance attestations without ever leaving the desk. Same $79 per 30-minute session rate as Twin Cities clients.
Yes. We sign a BAA, deploy MDM, encrypted email, central logging, and MFA on clinical systems, and document offboarding. No HIPAA premium.
Local programs, regulators, and reference material we send our Minneapolis-area clients to.
Remote-first IT support for Austin small businesses from $79 per 30-min session. No truck rolls, no minimums. Same-day help with Microsoft 365, security, and SOC 2 prep.
Remote IT help for Tampa Bay businesses from $79 per 30-min session. HIPAA-aware support for clinics, hardened Microsoft 365 for finance offices, no truck rolls.
Remote IT support and computer help for Nashville businesses from $79 per 30-min session. Healthcare-aware, music-industry-friendly, no truck rolls, same-day response.
Tell us what is broken or what you want managed and a CyberITEX technician will respond fast. $79 per 30-minute session. No contract required.