Remote IT Support · Minneapolis, MN
Remote IT Support for Minneapolis, MN
CyberITEX serves small businesses across the Twin Cities — Minneapolis, St. Paul, Bloomington, and the surrounding suburbs. We have no Twin Cities office. That keeps the trip charges off your bill and lets us reach you in minutes during business hours.
Same-business-hour response
Reach a CyberITEX tech in minutes during business hours, within an hour after-hours.
Encrypted CyberDesk
End-to-end encrypted remote sessions. You watch every action on your screen.
No truck rolls, no minimums
$150 $79 per 30-minute session. Managed-IT retainers available for ongoing support.
Why Minneapolis businesses pick a remote MSP
The Twin Cities economy mixes a strong financial-services and insurance cluster (US Bank, Ameriprise, Travelers, regional banks) with a deep healthcare delivery system across Allina, M Health Fairview, HealthPartners, and a long tail of clinics. Manufacturing across the metro and outstate stretches from medical devices around Eden Prairie to food and ag-tech. Pain points: small Twin Cities firms commonly need Microsoft 365 hardening, SOC 2 readiness for partner asks, and HIPAA-aware IT for clinical and revenue-cycle businesses. Outstate manufacturers need IT that handles MRP, EDI, and cybersecurity insurance attestations without sending a tech for a four-hour drive.
How we compare to a local Minneapolis truck-roll shop
Twin Cities MSP rates run $125 to $175 per hour with hour minimums and trip charges across the metro and outstate. Our $79 per 30-minute session has no minimum, no trip charge, and Central business hours cover the metro fully. For M365, HIPAA, SOC 2, and insurance-attestation work — most weeks — remote wins.
What we deliver to Minneapolis remotely
The same service catalog as our managed-IT clients, scoped per session or per month for Minneapolis-area businesses and individuals.
On-demand IT support
$79 / 30-min remote sessions for one-off problems.
Managed IT
Monthly retainer with monitoring, helpdesk, and patching.
Email security
SPF / DKIM / DMARC, anti-phishing, mailbox protection.
Cybersecurity
Endpoint protection, VPN, MFA, vulnerability scans.
Compliance readiness
SOC 2, ISO 27001, NIST, HIPAA, PCI controls and evidence.
Online computer repair
Remote fixes for slow PCs, malware, errors, configs.
Common questions from Minneapolis businesses
Do you support outstate manufacturers without a four-hour drive?
Yes — that is exactly where remote works best. We support outstate Minnesota manufacturing clients on Microsoft 365, MRP integrations, EDI, and cybersecurity-insurance attestations without ever leaving the desk. Same $79 per 30-minute session rate as Twin Cities clients.
Are you HIPAA-aware for Twin Cities clinical practices?
Yes. We sign a BAA, deploy MDM, encrypted email, central logging, and MFA on clinical systems, and document offboarding. No HIPAA premium.
Useful resources for Minneapolis businesses
Local programs, regulators, and reference material we send our Minneapolis-area clients to.
Other areas we serve remotely
All locationsAustin, TX
Remote-first IT support for Austin small businesses from $79 per 30-min session. No truck rolls, no minimums. Same-day Microsoft 365 and SOC 2 help.
Tampa, FL
Remote IT help for Tampa Bay businesses from $79 per 30-min session. HIPAA-aware clinic support, hardened Microsoft 365, no truck rolls.
Nashville, TN
Remote IT support for Nashville businesses from $79 per 30-min session. Healthcare-aware, music-industry-friendly, no truck rolls, same-day.
Ready to talk to a real Minneapolis-aware tech?
Tell us what is broken or what you want managed and a CyberITEX technician will respond fast. $79 per 30-minute session. No contract required.