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Remote IT Support · Portland, OR
CyberITEX is a remote-first IT partner for small businesses across the Portland metro — Portland, Beaverton, Hillsboro, Lake Oswego, and across the river to Vancouver, WA. We have no Portland office. By working remotely we cut the trip charges local MSPs add and keep our rate at $79 per 30-minute remote session.
Same-business-hour response
Reach a CyberITEX tech in minutes during business hours, within an hour after-hours.
Encrypted CyberDesk
End-to-end encrypted remote sessions. You watch every action on your screen.
No truck rolls, no minimums
$79 per 30-minute session. Managed-IT retainers available for ongoing support.
Portland carries a "Silicon Forest" tech cluster anchored by Intel in Hillsboro plus a long tail of smaller SaaS, hardware, and creative agencies; a strong food-and-beverage sector (craft beer, distilling, specialty food); athletic and apparel companies (Nike, Columbia, Adidas) with a long tail of suppliers; and a healthcare and biotech delivery system across OHSU and Providence. Pain points: small Portland SaaS firms need SOC 2 prep on a startup budget; food-and-beverage businesses need cybersecurity-insurance attestations and basic identity hardening; smaller manufacturing suppliers need Microsoft 365 hardening and MRP/ERP help.
Portland MSP rates run $125 to $175 per hour with hour minimums and trip charges across the metro. Our $79 per 30-minute session has no minimum, no trip charge, and our Pacific business hours cover Portland fully. For SOC 2, M365, and insurance-attestation work — most weeks — remote wins on price and speed.
The same service catalog as our managed-IT clients, scoped per session or per month for Portland-area businesses and individuals.
$79 / 30-min remote sessions for one-off problems.
Monthly retainer with monitoring, helpdesk, and patching.
SPF / DKIM / DMARC, anti-phishing, mailbox protection.
Endpoint protection, VPN, MFA, vulnerability scans.
SOC 2, ISO 27001, NIST, HIPAA, PCI controls and evidence.
Remote fixes for slow PCs, malware, errors, configs.
Yes. We deploy MDM, harden Microsoft 365 or Google Workspace, set up SSO and MFA, configure logging, and write the IT-side policies your auditor needs. We work alongside Vanta, Drata, or Secureframe. No SOC 2 surcharge.
Yes. The Columbia River does not affect remote-first IT. Same coverage, same $79 per 30-minute session rate.
Local programs, regulators, and reference material we send our Portland-area clients to.
Remote-first IT support for Austin small businesses from $79 per 30-min session. No truck rolls, no minimums. Same-day help with Microsoft 365, security, and SOC 2 prep.
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Remote IT support and computer help for Nashville businesses from $79 per 30-min session. Healthcare-aware, music-industry-friendly, no truck rolls, same-day response.
Tell us what is broken or what you want managed and a CyberITEX technician will respond fast. $79 per 30-minute session. No contract required.