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Remote IT Support · Salt Lake City, UT
CyberITEX provides remote-first IT support to small businesses across Salt Lake City and the Silicon Slopes corridor, from downtown and Sugar House to Lehi, Draper, Sandy, and Park City. We do not have a Utah office; that is the reason we can start at $79 per 30-minute session with no trip fees, no minimums, and same-business-hour response. We support what Wasatch Front SMBs actually run: Microsoft 365 and Google Workspace, mixed Windows and Mac fleets, identity and access controls for SaaS-heavy environments, and the SOC 2 readiness work the local fintech and SaaS scene needs to land enterprise contracts.
Same-business-hour response
Reach a CyberITEX tech in minutes during business hours, within an hour after-hours.
Encrypted CyberDesk
End-to-end encrypted remote sessions. You watch every action on your screen.
No truck rolls, no minimums
$79 per 30-minute session. Managed-IT retainers available for ongoing support.
Salt Lake City is the gateway to Silicon Slopes, the tech corridor stretching south along the Wasatch Front through Lehi (where Adobe and Microsoft anchor major campuses) into Provo and Orem. Utah added more than 47,000 tech jobs over the past decade per CompTIA, and the state has produced a real pipeline of unicorns including Qualtrics ($2.5B exit), Domo, and Divvy. SaaS leads the local stack, with fintech a close second; MX Technologies, Divvy, and TaxBit all chose Utah and continue to anchor a fintech subsector that punches well above its size. The IT pain points are concentrated and consistent. SaaS startups around the 12-to-25 employee mark hit the SOC 2 wall and need MDM, identity hardening, and audit-ready logs without an enterprise price tag. Fintech firms have additional regulatory expectations (SOC 2 Type 2, PCI-DSS, sometimes state money-transmitter licensing) and need IT controls that hold up to bank and processor due diligence. And Salt Lake City's broader SMB economy (professional services, healthcare, outdoor industry brands headquartered along the Wasatch) needs solid M365 hygiene and ransomware-resilient backup more than anything fancy.
Wasatch-Front MSP rates typically run $110 to $155 per hour with one-hour minimums and trip charges for anything south of Sandy or up Parley's Canyon. SOC 2-ready managed-services retainers for a small SaaS shop commonly start around $1,500 to $2,800 per month before tooling. We bill $79 per 30-minute session with no minimum, no trip charge, and our 7 a.m. to 7 p.m. Mountain hours fully cover Wasatch business time, with on-call for nights and weekends. The honest tradeoff: hands-on hardware work inside a Lehi or Salt Lake colo gets routed to a smart-hands partner. For the SOC 2 readiness, identity hardening, and M365 work that fills a Silicon Slopes week, the truck never needs to roll.
The same service catalog as our managed-IT clients, scoped per session or per month for Salt Lake City-area businesses and individuals.
$79 / 30-min remote sessions for one-off problems.
Monthly retainer with monitoring, helpdesk, and patching.
SPF / DKIM / DMARC, anti-phishing, mailbox protection.
Endpoint protection, VPN, MFA, vulnerability scans.
SOC 2, ISO 27001, NIST, HIPAA, PCI controls and evidence.
Remote fixes for slow PCs, malware, errors, configs.
Yes. SOC 2 readiness is a core part of our Salt Lake book, given how concentrated the SaaS scene is along the Wasatch. We deploy MDM across Mac and Windows, harden Microsoft 365 or Google Workspace identity, set up SSO and MFA enforcement, configure central logging with the right retention, and write the IT-side policies the auditor expects. We work alongside whichever audit firm or compliance platform you have chosen (Vanta, Drata, Secureframe). No SOC 2 surcharge; the rate is $79 per 30-minute session.
Yes. Because we work remotely, geography along the front is irrelevant. A team in downtown Salt Lake, Sugar House, Sandy, Draper, Lehi, Orem, or Park City all see the same response time. We are reachable through the same Slack or Teams channel and tickets are worked the moment they come in regardless of where the office sits between Ogden and Provo.
Local programs, regulators, and reference material we send our Salt Lake City-area clients to.
Statewide SBA office in Salt Lake City; loans, counseling, and federal contracting help.
Statewide chamber based in Salt Lake City; member directory and small-business resources.
Nonprofit supporting Utah founders and tech companies; events, advocacy, and community resources.
Where Utah businesses report cyber incidents and consumers report identity theft.
Local CS department feeding the Wasatch tech talent pipeline; research relevant to SMB security.
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Tell us what is broken or what you want managed and a CyberITEX technician will respond fast. $79 per 30-minute session. No contract required.