Remote IT Support · Tacoma, WA
Remote IT Support for Tacoma, WA
CyberITEX serves small businesses across Tacoma and the South Puget Sound — downtown, the Port of Tacoma, JBLM-area, and out through Pierce County. We have no Tacoma office. We deliver $79 per 30-minute remote sessions.
Same-business-hour response
Reach a CyberITEX tech in minutes during business hours, within an hour after-hours.
Encrypted CyberDesk
End-to-end encrypted remote sessions. You watch every action on your screen.
No truck rolls, no minimums
$150 $79 per 30-minute session. Managed-IT retainers available for ongoing support.
Why Tacoma businesses pick a remote MSP
Tacoma anchors the Port of Tacoma (combined with Seattle, the Northwest Seaport Alliance is a top-five US container gateway), Joint Base Lewis-McChord — one of the largest military installations on the West Coast — and a healthcare delivery system across MultiCare and CHI Franciscan. Pain points: logistics firms need 24/7 IT; military-adjacent suppliers need CMMC; healthcare needs HIPAA.
How we compare to a local Tacoma truck-roll shop
South Puget Sound MSP rates run $115 to $165 per hour. Our $79 per 30-minute session has no minimum, no trip charge.
What we deliver to Tacoma remotely
The same service catalog as our managed-IT clients, scoped per session or per month for Tacoma-area businesses and individuals.
On-demand IT support
$79 / 30-min remote sessions for one-off problems.
Managed IT
Monthly retainer with monitoring, helpdesk, and patching.
Email security
SPF / DKIM / DMARC, anti-phishing, mailbox protection.
Cybersecurity
Endpoint protection, VPN, MFA, vulnerability scans.
Compliance readiness
SOC 2, ISO 27001, NIST, HIPAA, PCI controls and evidence.
Online computer repair
Remote fixes for slow PCs, malware, errors, configs.
Common questions from Tacoma businesses
Can you help a JBLM-area military supplier with CMMC?
Yes. We help suppliers reach CMMC Level 1 or Level 2 readiness.
Useful resources for Tacoma businesses
Local programs, regulators, and reference material we send our Tacoma-area clients to.
Other areas we serve remotely
All locationsSeattle, WA
Remote-first IT for Seattle SMBs across SaaS, biotech, and aerospace. $79 per 30-min session. No truck rolls across the metro.
Spokane, WA
Remote IT for Spokane and Eastern Washington / North Idaho businesses. Healthcare, manufacturing, and aerospace. $79 per 30-min.
Austin, TX
Remote-first IT support for Austin small businesses from $79 per 30-min session. No truck rolls, no minimums. Same-day Microsoft 365 and SOC 2 help.
Ready to talk to a real Tacoma-aware tech?
Tell us what is broken or what you want managed and a CyberITEX technician will respond fast. $79 per 30-minute session. No contract required.