Loading
Remote IT Support · Singapore, SG
CyberITEX provides remote-first IT support to small businesses across Singapore — the CBD, Marina Bay, Orchard, Tanjong Pagar, plus the rest of the island. We have no Singapore office. We deliver $79 per 30-minute remote sessions, invoiced in SGD or USD on request.
Same-business-hour response
Reach a CyberITEX tech in minutes during business hours, within an hour after-hours.
Encrypted CyberDesk
End-to-end encrypted remote sessions. You watch every action on your screen.
No truck rolls, no minimums
$79 per 30-minute session. Managed-IT retainers available for ongoing support.
Singapore is one of the densest small-business markets in Asia-Pacific with an unusually concentrated mix of financial services (the city is one of the top three global FX trading centres), fintech (SGX-listed firms plus a deep crypto and Web3 cluster), shipping and logistics (Port of Singapore), and tech (regional HQs for Google, Meta, Microsoft, Stripe, plus a long startup tail). The IT pain points: financial firms need MAS Technology Risk Management Guidelines compliance; fintech firms need MAS Cyber Hygiene Notice controls; SaaS firms targeting US enterprise customers need SOC 2; all firms holding personal data need PDPA-aware controls.
Singapore MSP rates run SGD 150 to 250 per hour with hour minimums and trip charges. Our $79 per 30-minute session has no minimum, no trip charge. Coverage is via late-shift rotation that covers Singapore evening hours (afternoon and morning are handled by on-call rotation given the 12-13 hour US time difference).
The same service catalog as our managed-IT clients, scoped per session or per month for Singapore-area businesses and individuals.
$79 / 30-min remote sessions for one-off problems.
Monthly retainer with monitoring, helpdesk, and patching.
SPF / DKIM / DMARC, anti-phishing, mailbox protection.
Endpoint protection, VPN, MFA, vulnerability scans.
SOC 2, ISO 27001, NIST, HIPAA, PCI controls and evidence.
Remote fixes for slow PCs, malware, errors, configs.
Yes. The Personal Data Protection Act (PDPA) requires consent, notification, access, correction, and breach-notification controls plus mandatory Data Protection Officer designation. We deploy the technical controls (encryption, access management, audit logging, breach detection) and work alongside your DPO for the policy and consent workflow.
Our late-shift rotation covers Singapore evening hours (which is morning US East Coast). For 24/7 coverage we scope a managed-IT retainer with explicit SLAs. Most non-urgent issues handle well asynchronously through a shared Slack or Teams channel that we monitor across shifts.
Local programs, regulators, and reference material we send our Singapore-area clients to.
Singapore's data-protection regulator under the PDPA.
Singapore's national cybersecurity authority — guidance and breach-reporting under CIB Act.
Apex business chamber representing the Singapore business community.
Remote-first IT support for Austin small businesses from $79 per 30-min session. No truck rolls, no minimums. Same-day help with Microsoft 365, security, and SOC 2 prep.
Remote IT help for Tampa Bay businesses from $79 per 30-min session. HIPAA-aware support for clinics, hardened Microsoft 365 for finance offices, no truck rolls.
Remote IT support and computer help for Nashville businesses from $79 per 30-min session. Healthcare-aware, music-industry-friendly, no truck rolls, same-day response.
Tell us what is broken or what you want managed and a CyberITEX technician will respond fast. $79 per 30-minute session. No contract required.