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Remote IT Support · Tennessee
CyberITEX delivers remote-first IT support to small businesses across all of Tennessee — from Nashville and Memphis through Knoxville, Chattanooga, and rural communities throughout the state. We have no Tennessee office. By working remotely we cut the trip charges and keep our rate at $79 per 30-minute remote session.
Same-business-hour response
Reach a CyberITEX tech in minutes during business hours, within an hour after-hours.
Encrypted CyberDesk
End-to-end encrypted remote sessions. You watch every action on your screen.
No truck rolls, no minimums
$79 per 30-minute session. Managed-IT retainers available for ongoing support.
Covering all major metros including Nashville, Memphis, Knoxville, Chattanooga, Murfreesboro and the smaller cities and towns in between.
Tennessee has roughly 660,000 small businesses across an unusually distinctive economy. Nashville carries healthcare administration (HCA, Community Health Systems), music, and a booming tech presence; Memphis anchors logistics (FedEx World Hub, BNSF) and healthcare; Knoxville supports tech around Oak Ridge National Laboratory; Chattanooga has emerged as a fiber-and-tech hub. IT pain points: healthcare-administration firms need HIPAA-aware IT at scale; ORNL-adjacent firms need CMMC and DOE-aware controls; music businesses need fast Mac fleet support; logistics SMBs need 24/7 IT.
TN MSP rates run $105 to $155 per hour with hour minimums and trip charges across the state. Our $79 per 30-minute session has no minimum, no trip charge, and our Central business hours cover TN fully (note: eastern TN runs Eastern). For HIPAA, M365, and CMMC work — most weeks — remote wins.
For these metros we have published a dedicated page with city-specific industry context, local resources, and FAQs.
The full CyberITEX service catalog, scoped per session or per month for Tennessee-area businesses and individuals.
$79 / 30-min remote sessions for one-off problems.
Monthly retainer with monitoring, helpdesk, and patching.
SPF / DKIM / DMARC, anti-phishing, mailbox protection.
Endpoint protection, VPN, MFA, vulnerability scans.
SOC 2, ISO 27001, NIST, HIPAA, PCI controls and evidence.
Remote fixes for slow PCs, malware, errors, configs.
Yes. Suppliers in the Oak Ridge ecosystem face standard CMMC and DOE-aware expectations. We help reach the right level of readiness.
Yes. Healthcare-administration BPOs and ITES firms in Nashville handle huge volumes of PHI. We deploy MDM, encrypted email, logging, and documented controls at scale.
State-level programs, regulators, and reference material we send our Tennessee clients to.
Tell us what is broken or what you want managed and a CyberITEX technician will respond fast. $79 per 30-minute session. No contract required.