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Remote IT Support · Texas
CyberITEX delivers remote-first IT support to small businesses across all of Texas — from Austin, Dallas, and Houston through San Antonio, El Paso, and rural communities throughout the state. We have no Texas office. By working remotely we cut the trip charges (which get expensive across the state's vast geography) and keep our rate at $79 per 30-minute remote session.
Same-business-hour response
Reach a CyberITEX tech in minutes during business hours, within an hour after-hours.
Encrypted CyberDesk
End-to-end encrypted remote sessions. You watch every action on your screen.
No truck rolls, no minimums
$79 per 30-minute session. Managed-IT retainers available for ongoing support.
Covering all major metros including Houston, Dallas, Austin, San Antonio, Fort Worth and the smaller cities and towns in between.
Texas has roughly 3.2 million small businesses, second only to California. The economy is genuinely diverse: energy and petrochemical anchor Houston and the Permian Basin; tech and SaaS dominate Austin; finance, fintech, and telecom drive DFW; aerospace clusters around JBSA, Houston (Johnson Space Center), and Fort Worth (Bell, Lockheed); healthcare runs huge across all major metros (Texas Medical Center is one of the largest in the world). IT pain points: energy firms need IT-OT crossover; SaaS startups need SOC 2; defense and aerospace suppliers need CMMC; healthcare practices need HIPAA-aware IT.
Texas MSP rates run $120 to $180 per hour depending on metro, with hour minimums and trip charges that get steep across the state's geography. Our $79 per 30-minute session has no minimum, no trip charge, and our Central business hours cover Texas fully. For SOC 2, CMMC, HIPAA, and M365 work — most weeks — remote wins.
For these metros we have published a dedicated page with city-specific industry context, local resources, and FAQs.
Remote-first IT support for Austin small businesses from $79 per 30-min session. No truck rolls, no minimums. Same-day help with Microsoft 365, security, and SOC 2 prep.
Remote IT support for Houston businesses in energy, healthcare, and logistics. $79 per 30-min session. No truck rolls across the metro.
Remote IT support for Dallas-Fort Worth businesses in finance, telecom, and logistics. $79 per 30-min remote session. No trip charges.
Remote IT for San Antonio SMBs across military, healthcare, and bioscience. $79 per 30-min remote session. No trip charges.
The full CyberITEX service catalog, scoped per session or per month for Texas-area businesses and individuals.
$79 / 30-min remote sessions for one-off problems.
Monthly retainer with monitoring, helpdesk, and patching.
SPF / DKIM / DMARC, anti-phishing, mailbox protection.
Endpoint protection, VPN, MFA, vulnerability scans.
SOC 2, ISO 27001, NIST, HIPAA, PCI controls and evidence.
Remote fixes for slow PCs, malware, errors, configs.
Yes. Multi-metro and multi-state operations work the same — remote-first IT does not care about geography. Same rate regardless of how many sites your team is split across.
Yes. Coastal Texas DR has to survive prolonged power outages, ISP downtime, and physical evacuation. We deploy 3-2-1 backups with offsite immutable copies and document the runbook.
State-level programs, regulators, and reference material we send our Texas clients to.
Texas is served by Houston, Dallas-Fort Worth, San Antonio, El Paso, and Lubbock SBA district offices.
Statewide chamber and business advocacy organization.
Where Texas businesses report breaches affecting more than 250 residents.
Tell us what is broken or what you want managed and a CyberITEX technician will respond fast. $79 per 30-minute session. No contract required.